E-COMMERCE website

IMBY Pet Food

OVERVIEW

Meet Imby, a Belgium-born brand on a mission to create healthier pets and a healthier planet. Rooted in sustainability, Imby offers 100% meat-free, insect-based pet food that's nutrient-rich and hypoallergenic.

ROLE

UI Designer / CRO Strategist

Product strategy, Visual design, Prototyping, CRO

Background

Imby's digital identity reflects its bold environmental values through clean, playful design and intuitive user journeys. From product discovery to subscription setup, every touchpoint was thoughtfully crafted to balance user needs with strong commitment to sustainability.

Objectives & Solutions

The goal was to increase website traffic, boost sales and drive more recurring purchases. After reviewing the existing site, it was clear that conversion rate optimisation (CRO) was needed, particularly on the product detail pages.


Key improvements:

  • Refining product page layouts to support better CRO

  • Adding promotional banners to the homepage to spotlight special offers and new products

  • Launching more consistent, targeted paid social media ads to drive qualified traffic


Together, these updates were designed to improve both the shopping experience and overall performance of the website.

Improving product sales through conversion rate optimisation (CRO)

To boost product performance and drive sales, targeted CRO strategy was implemented on the product detail page.

The approach focused on 3 key areas:


  1. Search engine Optimisation (SEO)

    Enhancing content and structure to improve organic visibility

  2. Stronger Call-to-Actions (CTAs)

    Increasing the prominence and placement of CTA buttons to encourage conversions

  3. Customer Reviews Section

    Introducing user-generated feedback to build trust, improve credibility and enhance the overall user experience.

The approach focused on 3 key areas:


  1. Search engine Optimisation (SEO)

    Enhancing content and structure to improve organic visibility

  2. Stronger Call-to-Actions (CTAs)

    Increasing the prominence and placement of CTA buttons to encourage conversions

  3. Customer Reviews Section

    Introducing user-generated feedback to build trust, improve credibility and enhance the overall user experience.

The approach focused on 3 key areas:


  1. Search engine Optimisation (SEO)

    Enhancing content and structure to improve organic visibility

  2. Stronger Call-to-Actions (CTAs)

    Increasing the prominence and placement of CTA buttons to encourage conversions

  3. Customer Reviews Section

    Introducing user-generated feedback to build trust, improve credibility and enhance the overall user experience.

These changes were designed to create a more engaging and conversion-focused shopping journey, ultimately increasing both user confidence and completed purchases.

Before conversion rate optimisation

After conversion rate optimisation

Promotional banners for homepage highlights

A series of promotional banners were designed and added to the homepage to spotlight new product launches, ongoing events and active promotions. I translate marketing concepts into clear, visually engaging graphics that captured attention and aligned with the brand's identity. These banners helped drive user engagement and support key promotional goals across the site and through social medias.

Let’s connect! πŸ‘‹πŸ»

Β© 2025 Annabelle Tan | annabelle-tan@outlook.com

Let’s connect! πŸ‘‹πŸ»

Β© 2025 Annabelle Tan | annabelle-tan@outlook.com